KitchenAid cooking products recall 2004 — Whirlpool Corporation and the U.S. CPSC announced a voluntary recall in November 2004 covering approximately 24,500 KitchenAid and Whirlpool brand freestanding ranges, double ovens, and oven-microwave combinations. The units contain faulty wiring that can overheat, melt through insulation, and short circuit, posing a shock hazard if the appliance is not properly grounded.
Why this matters
The recalled appliances have wiring defects that can overheat during normal operation and damage the insulation around power wires. If the appliance is not properly grounded, the resulting short circuit can energize metal surfaces and shock users who contact the appliance. Whirlpool had not received any reports of incidents at the time of the recall announcement, but the defect was severe enough to prompt voluntary action.
Affected units
- Products: KitchenAid and Whirlpool freestanding ranges, double ovens, oven-microwave combinations
- Total units: Approximately 24,500 in the United States
- KitchenAid models: Oven-Micro Combo (KEHC and KEMC prefixes) with serial numbers in the XR15–XR25 range, plus Free Standing Range models
- Manufacturing/sale window: April 2004 through July 2004
- Price range: from $2,300 for Oven-Micro Combo units; from $850 for Free Standing Range models
How to identify
Model and serial numbers are located on a label inside the door of the unit. Verify your Oven-Micro Combo or freestanding range against the recall database using the exact serial range.
Recommended action steps
- Immediately stop using the product
- Unplug it or shut off the fuse or circuit breaker supplying the appliance
- Contact Whirlpool for a free repair at 1-800-422-1230
- Do not attempt to reconnect or operate the appliance until the repair has been completed
Urgency level
High. Electrical shock hazard — affected units should be disconnected from power until the repair is completed.