KitchenAid Microwave Internal Arcing Fire Recall 2016 | CPSC

KitchenAid microwave internal arcing fire recall 2016 — Whirlpool Corporation and the U.S. CPSC announced a voluntary recall on August 25, 2016 covering approximately 15,200 microwave hood combinations including KitchenAid-branded units. Internal arcing during use can ignite an internal plastic component, posing a fire hazard to consumers.

Why this matters

The recalled microwave hood combinations have a defect where internal electrical arcing during normal cooking operation can reach and ignite a plastic component inside the microwave cabinet. Whirlpool received five reports of incidents related to this hazard — three reports of fires inside the microwave, and two reports of the fires spreading to surrounding cabinetry.

Affected units

  • Brands: KitchenAid and Whirlpool microwave hood combinations
  • Total units: Approximately 15,200 in the United States
  • Manufactured: January 2014 through April 2016 in China
  • Sold: January 2014 through April 2016 at Best Buy, HH Gregg, Lowes, Sears, other home improvement and appliance retailers, and through homebuilders nationwide
  • Price range: from $370

Recommended action steps

  1. Stop using the recalled microwave immediately
  2. Unplug the unit or switch off its dedicated breaker
  3. Contact Whirlpool at the original recall number Monday–Friday 8 AM–6 PM ET or visit repair.whirlpoolcorp.com
  4. Whirlpool will provide a free replacement product (not a repair)

Urgency level

High. Active fire hazard with documented ignition incidents. Affected KitchenAid microwave owners should discontinue use immediately and arrange the free replacement.

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