KitchenAid Ice Maker NO-ICE Error: No Ice Production
What Does KitchenAid Ice Maker Error Code NO-ICE Mean? NO-ICE on a KitchenAid built-in ice maker is a behavioral alert rather than a fault code in the traditional sense — it indicates the unit has not produced ice during a full monitoring period. The control board tracks whether the harvest cycle is successfully completing with […]
Quick Assessment
Answer to continue safely
Is it safe to keep using?
Yes. A non-producing ice maker does not pose any safety risk. Other kitchen functions are unaffected.
Can I reset the code?
Yes. Turning the water supply on, replacing the filter, or switching the unit on clears NO-ICE without any service call. A persistent NO-ICE after those basics require hardware diagnosis.
When to stop immediately?
Stop if you notice: Water is visibly leaking from the ice maker, Ice bin shows partially formed or malformed ice repeatedly.
Symptoms You May Notice
Empty ice bin with compressor running
The ice maker has power, the compressor is running, and the cabinet feels cold — but no ice is being produced or deposited into the bin over a full 24-hour period.
No sound of water filling during harvest cycle
Normally you hear a brief water fill sound every few minutes during active production. With NO-ICE, that sound is absent even though the compressor runs.
Ice maker On/Off indicator confirms powered-on state
The LED or indicator shows the unit is turned on and ready to produce, ruling out the most common cause — the ice maker simply being switched off.
Possible Causes
Water supply line shut off or kinked
The saddle valve or inline shutoff supplying water to the ice maker has been closed, the supply tubing has been kinked during installation, or the supply has frozen in a cold basement.
DIY PossibleWater inlet valve solenoid failed
The solenoid-operated valve that admits water to the ice mold has failed electrically, so no water reaches the mold when the harvest cycle calls for it.
Requires ProfessionalWater filter severely clogged
A long-overdue water filter can restrict flow to the point that no water enters the ice mold within the valve open time, so the harvest cycle completes without making ice.
DIY PossibleSafe Checks You Can Do
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1
Verify the water supply and filter
Trace the water supply tubing from the ice maker back to its source and confirm the valve is open and the line is not kinked. Check the water filter installation date — if it has been in use more than six months, replace it with a genuine KitchenAid filter.
Many KitchenAid built-in ice makers use the same filter cartridge as the paired refrigerator — check the spec for the correct replacement number.
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2
Confirm the ice maker is switched on
Check the On/Off switch or control panel for the ice maker. Many models have a discrete switch that can be bumped off accidentally during cleaning. The unit is only making ice when this switch is in the On position.
Some models also have a fill tube stopper or a bail wire that must be positioned correctly — consult the model-specific manual to verify setup.
When to Call a Professional
Contact a qualified technician if:
- Water inlet valve resistance measures incorrect
- Water filter replacement does not restore production
- Harvest mechanism does not cycle mechanically during a test
Need Professional Help?
Find qualified technicians in your area for proper diagnostics and repair.
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